Tackling Trauma Ukraine
Barnardo’s Ukrainian Support Helpline
Telephone: 0800 188586 Monday – Friday 10.00am – 8.00pm
Email: ukrainiansupport@barnardos.org.uk
Website: https://www.barnardos.org.uk/get-support/services/barnardos-ukrainian-support-helpline
- Trauma and grief. Therapy with a qualified psychotherapist – delivered via the phone or online, with access to interpreters
- Advice on a range of issues e.g., housing, accessing key health services, education, employment and more via our trained helpline support workers
- Practical support – access to digital devices to ensure families stay connected to loved ones during this worrying time, as well as stimulating toys for children, vital baby items and more (subject to demand).
All services include access to interpreters in Ukrainian and Russian.
Telephone: 0808 8010503
Email: Depends on which county in, following website link will provide the details
Website: https://www.redcross.org.uk/get-help/get-help-as-a-refugee/contact-your-local-refugee-service
Contact your local refugee service
If you are a refugee, asylum seeker or vulnerable migrant, we may be able to help you. You can find the local contact details you need on this page.
Help for Ukrainian nationals in the UK
Understand your rights and the services available to you as a Ukrainian refugee in the UK, including details on visas, housing, and life in the country.
How we can help
We can support you if you’ve been affected by the crisis in Ukraine and have come to the UK. Search for a Red Cross refugee service near you.
We may be able to help you with:
- understanding visas and the legal system
- one-to-one support with your case
- tracing your missing family members in Ukraine
- where to go if you need help with health, jobs, schools, or housing
- emotional support
Telephone: 0808 1967274
Website: https://scottishrefugeecouncil.org.uk/ukraine/
Our Refugee Support Service is here for everyone who needs our help, wherever in Scotland they are based.
We provide essential information, multilingual advice and practical support to help people seeking safety understand their rights and rebuild their lives. And we connect communities across Scotland so they can work together to support and welcome New Scots.
If you have arrived in Scotland due to the crisis in Ukraine or are supporting people in this situation, we’re here to help.
Ukrainian Refugee Help
Email: admin@ukrainianrefugeehelp.co.uk
Website: https://ukrainianrefugeehelp.co.uk/
As hosts and volunteers with first-hand experience of applying for and receiving guests, we found a number of common themes that were occurring for many of us, and decided that our experience and insights gained could prove useful for others. On this site, we have tried to capture and share some of that experience, and as a result, you will find some different information here from other support sites for refugees. Both hosts and guests may find the site relevant.
We understand that it’s overwhelming when you first find yourself in a strange country. In this website, we want to break down the steps for you and provide you with relevant information that will help you understand how things ‘work’ in the UK, how British people (who have lived here for many years) might go about doing things, and what organisations exist that can help you. This will enable you to empower yourself to understand how to make good decisions without losing out on what you are entitled to, avoid paying for things you didn’t need to because you weren’t confident or didn’t know what to do, and importantly, avoid falling for scams and frauds.
Whilst our site is primarily aimed at arrivals from Ukraine due to the immediacy and focus on this problem, there are aspects here that might be helpful to other refugees.
Telephone: 020 70439881
Email: info@citizensuk.org
Address:
Jacquard Point 1 & 3
Tapestry Way
London
E1 2FJ
Website: https://www.citizensuk.org/campaigns/refugees-and-migrants-welcome/communities-for-ukraine/
Communities for Ukraine is a refugee sponsorship programme created in March 2022, in response to the humanitarian situation caused by the war in Ukraine. We are made up of everyday people and organisations working together to help Ukrainians rebuild their lives by finding safe homes and secure jobs in the UK. You can support as an individual host or as a ‘resettlement partner’ – which include faith groups, community groups, employers, universities and more.
Ukrainians wishing to come to the UK should contact our referral partner, USPUK.
Telephone: 07432 660653
Email: eern@goodcompany.org.uk
Address:
Ukrainian Hub in Global House
1 Ashley Avenue
Epsom
KT18 5AD
Website: https://epsomrefugeenetwork.org/
EERN runs free English language classes three days a week at our Hub. We also provide opportunities to practise speaking English one-on-one with “conversation buddies”, and can signpost to more language classes in the area.
Housing Help Desk is open on
Thursdays from 9:30-12:30. Please make an appointment if possible.
Our Help Desk is open on Tuesdays and Fridays for drop-in appointments. We are here to provide support wherever possible, including on issues such as housing support, help with schools, and accessing services and benefits.
We support refugee children and their families to navigate and understand the UK education system. Our education activities include one-to-one support with homework, peer mentoring sessions, and a yearly summer school for children and adults.
EERN support workers provide one-to-one help for families from Ukraine, Afghanistan, Syria, and other countries, on issues including finance and benefits, schools, and accessing healthcare and other services.
EERN regularly organises social activities for children and adults – from crafts groups, to art therapy, to choirs. We also organise events and excursions, including picnics, activity days, day trips, and residential trips.
Telephone: 0330 2235336
Email: advice@settled.org.uk
Website: https://settled.org.uk/ukraine/
Telephone: 020 87361250
Email: info@worldjewishrelief.org
Address:
54 Crewys Road
London
NW2 2AD
Website: https://www.worldjewishrelief.org/
Telephone: 0141 3532220
Email: home@positiveactionh.org
Website: https://www.roomforrefugees.com/
Telephone: 020 39607595 (Monday to Friday 10.00-16.00)
Email: info@ukrainianwelcomecentre.org
Address:
The Ukrainian Welcome Centre
6 Weighhouse Street
London
W1K 5LT
Website: https://www.ukrainianwelcomecentre.org/
Telephone: 020 72299392 (Monday to Friday 09:30 – 17:30)
Address:
AUGB Ltd
49 Linden Gardens
London
W2 4HG
Website: https://www.augb.co.uk/
The objects for which the AUGB is established are to
– Develop, promote and support the interests of the Ukrainian community and those of Ukrainian descent in the United Kingdom;
– Foster and advance Ukrainian knowledge, culture, arts, heritage and traditions;
– Provide advice, welfare and other assistance to relieve suffering and hardship to Ukrainians in need, including those in Ukraine;
– Grow and develop facilities for social, cultural and educational interaction;
– Promote & foster inter-cultural understanding and harmony between Ukrainian, British & other ethnic communities in Great Britain;
– Support and promote the development of freedom and democracy, human and civic rights in Ukraine and support Ukraine’s territorial integrity and continued existence as an independent state
Telephone: 020 86164484 / 07956 420376
Email: info@rewiseproject.co.uk
Address:
The ReWise Project
Forum at Greenwich
Trafalgar Road
Greenwich
London
SE10 9EQ
Website: https://www.rewiseproject.co.uk/
Telephone: 0808 8081677
The organisation is a UK charity for bereaved people offering telephone, email and website support.
They offer a FREE phone helpline on 0808 808 1677 – phone lines are open Monday, Wednesday, Thursday, Friday 9.30am – 8pm, Tuesday 1pm – 8pm, Saturday and Sunday Closed
There is a dedicated website for bereaved children and young people www.hopeagain.org.uk