Tackling Trauma
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TRAUMA BASICS
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Where To Get Help For Trauma Directory
Children and Young People
National
Childline:
www.childline.org.uk or call FREE on 0800 1111
phone lines are open 7.30am to 3.30pm every day. Also 1-2-1 chat and crisis messenger.
For children who are worried about anything.
Info and advice pages including https://www.childline.org.uk/info-advice/
Papyrus:
Hopeline UK
Call on 0800 0684141 (phone lines answered 9am to 12midnight on every day of the year).
For young people who are thinking about suicide.
YoungMinds:
For young people who need support with mental health.
The website includes info pages on Coronavirus, anxiety, low mood, managing isolation, eating disorder management and loss
https://youngminds.org.uk/find-help/looking-after-yourself/coronavirus-and-mental-health/
If you are a young person in crisis: Text the YoungMinds Crisis Messenger for FREE 24/7 support across the UK if you are experiencing a mental health crisis.
• If you need urgent help, text YM to 85258.
• All texts are answered by trained volunteers, with support from experienced clinical supervisors.
• Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
The Mix:
www.themix.org.uk or call FREE on 0808 808 4994 – phone lines are available 4pm to 11pm every day.
For anyone aged under 25 years who us facing challenges.
The website includes a range of apps and tools including, Stressheads
Cruse Bereavement Care:
This is a dedicated website for bereaved children and young people providing information and resources. They offer a FREE phone helpline on 0808 808 1677 and the phone lines are open Monday to Friday 9:30am - 5:00pm or you can email hopeagain@cruse.org.uk
Cruse is a UK charity for bereaved people offering telephone, email and website support. The main website is www.cruse.org.uk
Anna Freud National Centre for Children and Families:
This organisation has a Youth Wellbeing Directory so you can search for local and national services for people aged up to 25 years https://www.annafreud.org/on-my-mind/youth-wellbeing/
MIND:
The website offers a dedicated area providing information and for young people aged 11 to 18 years https://www.mind.org.uk/information-support/for-children-and-young-people/
Also, a dedicated area for young people in relation to Covid-19 https://www.mind.org.uk/information-support/for-children-and-young-people/coronavirus/
Students Against Depression:
https://www.studentsagainstdepression.org/
Information and self-help resources for students who are feeling depressed or anxious.
Talk to Frank:
This organisation is a UK charity providing facts, information and advice on drugs, their effects and the law.
They offer a helpline. Call 0300 123 6600 – phone lines are open every day all day. Or you can text a question to 82111 and they will get back to you. Or you can email them via their website on this page
https://m.talktofrank.com/contact-frank
Local (Northamptonshire)
Service Six:
For children, young people, adults and their families who are disadvantaged, socially isolated or having emotional difficulties.
Providing a range of FREE 1-2-1 and online services https://www.servicesix.co.uk/about-us/ including BACP accredited therapy and counselling and the Opal self-harm project
Service Six are a main and credible local partner of The Crysalys Foundation.
Call on 01933 277520 or 07780 998905 – phone lines are open Monday to Friday 9am to 7pm and on Saturday 10am to 1pm (an answer machine is available at all other times) or email referrals@servcesix.co.uk
Or Facebook @servicesix123
Or Twitter @servicesix1
Or Instagram @servicesix1
Children and Adolescent Mental Health Service - CAMHS
in the Community: www.nhft.nhs.uk/camhs
For children and young people up to the age of 18 years and registered with a GP in Northamptonshire.
Youth Crisis Cafes
Monday 4pm – 8pm:
the lowdown, 3 Kingswell Street, Northampton, NN1 1PP, 01604 634385
Tuesday 4pm – 8pm:
Youth Works at Corby Mind, 18 Argyll Street, Corby, NN17 1RU, 01536 518339
Wednesday 4pm - 8pm:
CHAT Youth Counselling, Souster Youth Building, 30 Market Road, Thrapston, NN14 4JU, 01832 274422
Thursday 4pm - 8pm:
Youth Works, 97 Rockingham Rd, Kettering, NN16 9HX 01536 518339
Friday 4pm - 8pm:
the lowdown, 3 Kingswell Street, Northampton, NN1 1PP, 01604 634385
Saturday 10am - 2pm:
Service Six, 15 Sassoon Mews, Wellingborough, NN8 3LT, 01933 277520
Saturday 12pm - 4pm:
Time 2 Talk, The Abbey, Market Square, Daventry, NN11 4XG, 01327 706706
Adults
Local (Northamptonshire)
NHS NHFT Mental Health Support:
www.nhft.nhs.uk/mentalhealth or call 0800 448 0828 – phone lines re available all day and night and every day.
Northamptonshire MIND Crisis Cafes:
https://www.northamptonmind.org.uk/crisis-cafes
this link shows all the county cafes venues and opening times providing drop-in (no appointment needed) info and support services for those in crisis or needing support with their mental health.
National
Samaritans:
or call 116 123 for FREE (phone lines answered all day and all night on every day of the year).
CALM:
Call 0800 585858 or webchat at www.thecalmzone.net (service available 5pm to 12 midnight every day of the year).
For info, support and listening services for men at risk of suicide.
Anxiety UK:
or call 03444 775774 – phone lines are available Monday to Friday 9.30am to 5.30pm.
For support, advice and info on anxiety, stress and anxiety-based depression conditions.
The website includes a range of FREE anxiety themed downloads www.anxietyuk.org.uk/get-help
SHOUT:
Text SHOUT to 85258 for FREE any time of day or night.
For support for anyone at any time who is struggling with their mental health – the service aims to respond to your text within 5 minutes but it can be longer.
YoungMinds:
The organisation is a UK charity providing information and resources for youth mental health.
Text the YoungMinds Crisis Messenger for free 24/7 support across the UK if you are experiencing a mental health crisis.
If you need urgent help, text YM to 85258.
All texts are answered by trained volunteers, with support from experienced clinical supervisors.
Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.
Relay UK:
www.relayuk.bt.com to download a FREE app to use on your mobile phone and tablet or use Relay UK on your uniphone or minicom.
For deaf, hearing impaired, those with speech loss or difficulties and hearing people to talk to each other over the phone using the relay service.
Sign Health:
signhealth.org.uk/resources/coronavirus/
For access to coronavirus healthcare and information for deaf people.
Sign Health About Me Plan: www.signhealth.org.uk/health-wellbeing/the-about-me-plan/ is a FREE download to create a personalised plan for deaf people who are isolating during coronavirus.
Sign Health Domestic Abuse Service:
For deaf people who are experiencing domestic abuse. Available Monday to Friday 9am to 5pm.
• Text the number 88802 with the message 121SIGN
• Email – da@signhealth.org.uk (regularly monitored)
• Telephone – 0203 947 2600 (all calls to the Domestic Abuse Team are being redirected – if unable to get through then please email the service)
• Text – 07970 350366
• In the case of an emergency call or SMS the Police on 999
• If you are not scared you are in danger now but want to report to the police then can call 101, text phone 18001 101
NHS 111:
For medical advice about Coronavirus symptoms.
Available 24 hours per day in British Sign Language, so Relay and InterpreterNow customers can access this service.
https://interpreternow.co.uk/nhs111 available all day every day.
MIND:
For mental health information and signposting services in the UK.
Call their Infoline on 0300 123 3393 – phone lines are available 9am to 6pm Monday to Friday (except bank holidays).
Email: info@mind.org.uk
Text: 86463
Post: Mind Infoline, PO Box 75225, London, E15 9FS
There is a dedicated website pandemic page www.mind.org.uk/information-support/coronavirus/
They also have a Legal Line which provides legal information and general advice on mental health related law. Call 0300 466 6463 – phone lines are available 9am to 6pm Monday to Friday (except bank holidays); Email: legal@mind.org.uk ;or Post to: Mind Legal line, PO Box 75225, London, E15 9FS
PTSD UK:
The website provides information on Post Traumatic Stress Disorder.
Combat Stress:
The organisation is a UK charity for veterans’ mental health helping former servicemen and women with mental health problems such as post-traumatic stress disorder (PTSD), anxiety and depression. They provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues.
They offer a 24-hour Helpline - call 0800 138 1619 providing confidential mental health advice and support for former veteran and their families.
For latest updates on their services during Covid-19 please refer to this website page https://www.combatstress.org.uk/get-help
Cruse Bereavement Care:
The organisation is a UK charity for bereaved people offering telephone, email and website support.
They offer a FREE phone helpline on 0808 808 1677 – phone lines are open Monday to Friday 9.30am - 5pm, Tuesday, Wednesday and Thursday 9.30am - 8pm, Saturday and Sunday 10am - 2pm. They also offer Cruse Chat available Monday to Friday 9am to 9pm and accessible via their website page https://www.cruse.org.uk/get-help
There is a dedicated website pandemic page https://www.cruse.org.uk/get-help/coronavirus-bereavement-and-grief
There is a dedicated website for bereaved children and young people www.hopeagain.org.uk
The Compassionate Friends:
The organisation is a UK charity supporting bereaved parents and their families who have lost a son or daughter.
They offer an information and support helpline on 0345 123 2304 – phone lines are open every day of the year from 10am to 4pm and 7pm to 10pm. They also offer an email service at helpline@tcf.org.uk
Anna Freud National Centre for Children and Families:
The organisation is a UK charity working in collaboration with communities and professionals towards improved mental health of children.
Their website provides information and resources including early years, schools and colleges and for mental health professionals.
The website includes a page on advice and downloads for parents and carers in relation to the Covid-19 pandemic https://www.annafreud.org/coronavirus-support/support-for-parents-and-carers/
They also have a Youth Wellbeing Directory so you can search for local and national services for people aged up to 25 years https://www.annafreud.org/on-my-mind/youth-wellbeing/
Young Minds:
The organisation is a UK charity providing information and resources on children and young people’s mental health.
Support After Murder and Manslaughter
(SAMM National)
Call 01214 722912 or text 07342 888570
Provides a wide range of free peer support services to people bereaved by murder and manslaughter. There is no time limit on becoming a member. Services are open to everyone regardless of how long ago they were bereaved
Support close relatives as well as wider family members. Even if a loss has affected a bereaved friend, we will support them.
Support services cover England, Scotland, Wales and Northern Ireland.
Support services have been designed by the bereaved for the bereaved to meet a persons’ emotional support needs. All volunteers receive bespoke training and have been bereaved through homicide themselves. They have a unique understanding of what it’s like to be traumatically bereaved.
Below is a list of free local (Northamptonshire only) and national organisations that may be able to help you if you’re struggling with your mental health during the Covid-19 pandemic. The list is divided into different sections: for children and young people; for adults; and for practical help and support. Each section includes a list for local (Northamptonshire) and national organisations. The information gathered here is taken from each organisation’s website and was correct on the 23rd of November 2020. We will update this page regularly and welcome any additional services available or updated information organisations want to include.
For Practical Help and Support:
Local (Northamptonshire)
Coronavirus Support Line:
or call 0300 126 1000 then select option 5
To request support in getting food, prescriptions and other vital services
Daylight Centre Fellowship:
For adults and families in the Borough of Wellingborough needing food parcels and or meals.
The HOPE Centre Northampton:
www.northamptonhopecentre.org.uk
For adults and families in the Borough of Northampton needing food parcels and or meals.
Accommodation Concern:
www.accommodationconcern.co.uk
For adults and families in the Borough of Kettering needing food parcels.
Kettering Community Unit:
For adults and families in the Borough of Kettering needing food parcels.
East Northants Community Services:
For adults and families in the Borough of East Northamptonshire needing food parcels and or meals.
Daventry Food Bank:
For adults and families in the Borough of Daventry needing food parcels.
South Northants Food Banks:
www.towcester.foodbank.org.uk and www.brackleyfoodbank.org
For adults and families in the South Northants area needing food parcels.
Corby Food Bank:
For adults and families in the Borough of Corby needing food parcels.
Other Services:
(Please note these organisations may charge for services)
ASSIST Trauma Care:
ASSIST Trauma Care employs experienced therapists trained to work with Post Traumatic Stress Disorder (PTSD) and the after-effects of trauma in line with current evidence-based practices. The service is based in Rugby in the East Midlands and has outreach teams in England and Wales. Call 01788 551919.
Their website states they’re offering reduced rate virtual sessions for key workers during the Covid-19 pandemic. Call 07947-875-552 or email admin@assisttraumacare.org.uk
Resources
Covid-19 and Its Effects on the BAME Community Video
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Company No: 11080543.
Registered Charity No. 1189120.
Registered Address: 60 Sutton Street,
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T: 07495 539 611 E: jane@crysalys.org
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